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Step 10 : Pulling Everybody out of their own loop

Hey all ,
Hope life is treating you well . It takes guts to read my blogs . You're a warrior already!

Working in a team as a team leader for a month I was startled with the observations I would make everyday.
Everyone is different and caught in their ownself that their reaction to same thing presented at same place everyday is different. 

I had the junior most resident who was doing well everyday . This one fine day, ER was a hot air balloon filled with pressured air , he had this one case that got settled in one to two hours (too much as it was already a settled case by a previous team) I held my calm as it was still manageable. 4 hours later I gave him a case to handle , he asked me for some more time as he wanted to settle down a issue from the previous case. 
You cannot ask for some more time! You HAVE to settle this case ! I FIRMLY answered which again I had settled with respect to investigation, and initial management. He understood what I meant. He quietly took up the case . 

Some time later , I hear my consultant and him have a conversation, what I could pick from it is he broke down as his parents , grandparents everyone started throwing symptoms of COVID-19 . It's a difficult position to be in for a healthcare worker to see your family suffer. Obviously reflects on work.

Sometimes , more than bossing around dissection of situation is required to pull people out of the loops they're stuck in.

So far so much.
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